SHIPPING POLICY
Ships from:
1228 Cornerway Boulevard San Antonio Texas 78219-2911 United States of America.
Shipping Range
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Domestic orders: We currently ship to all states of United States for Domestic orders.
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International Orders: We ship to Canada, Mexico, Australia, United Kingdom, France, Germany, Spain, Switzerland, Sweden, Denmark, Hungary, India, Sri Lanka, Malaysia, Thailand, Pakistan, Singapore, South Africa, New Zealand, & UAE
Shipping Rates
For United States of America
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Free Shipping: We offer free shipping on orders above $25.
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Orders below $25 are charged with a flat rate of $4.99
For International countries mentioned in the Shipping range
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Flat rate of $20 USD for all orders.
Order Processing Time
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Processing Time: Orders are processed within 1 to 2 business days (Monday to Friday).
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Cut-off Time: Orders placed before 12:00 PM (GMT-06:00) Central Standard Time (Chicago) will be processed next business day, those placed after will be processed on the 2nd business day.
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No Shipping Days: Orders are not processed on weekends or public holidays.
Transit Time
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For USA: Orders after dispatch takes usually 7 to 8 business days in transit. (Monday to Friday)
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For International destination: Orders after dispatch takes usually 7 to 13 business days in transit. (Monday to Friday)
Total Delivery Time
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Estimated Delivery for USA orders: Orders typically arrive/delivered within 8 to10 business days after processing, dispatch, transit etc. depending on the destination. (Monday to Friday)
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Estimated Delivery for international orders other than USA: Orders typically arrive/delivered within 8 to 15 business days after processing, dispatch, transit etc. depending on the destination. (Monday to Friday)
Shipping Process
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Courier Services: We use reliable carriers such as USPs, DHL, and FedEx for all shipments.
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Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
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Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
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Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
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Returns Policy: For detailed return instructions, please refer to our Returns Policy